Chennai, Dec 16 (BPNS)
The Tamil Nadu Generation and Distribution Company (Tangedco) has convened a meeting with the Voluntary Consumer organizations functioning in the North Chennai area on December 31. The meeting is convened as part of Tangedco’s move to get proper feedback from consumer organizations and the public regarding its performance which includes the distribution of power.
The meeting assumes significance in that the voluntary organisations will be bringing out even minor points on the functioning of the power utility which will help the organization improve its performance for the betterment of power distribution.
It may be noted that Tangedco has not had an interaction with the voluntary consumer organizations working in the power sector since the arrival of the Covid -19 pandemic. Sources in Tangedco told IANS that the earlier interactions between the power utility and the consumer organizations have helped Tangedco to improve its performance.
The Tamil Nadu power utility has been receiving several grievances on the style of functioning of its functioning. The interaction between the consumer organisations in the voluntary sector and the power utility has been one of the steps taken by the Tangedco to improvise its working style as the department was able to meet most of the criticisms aired by the consumers.
The voluntary consumer organisations working in the field of consumer protection and power sector have been expressing several issues regarding the distribution of power, power failures and other issues related to the working of the power utility.
Kokilakumari Dhinakar, 41, a housewife in Chennai while speaking to BPNS said, “ The Tangedco inviting voluntary organizations is a good move as this will increase the credibility of the power utility. This is sort of a social audit being conducted by the organization. “
With several trees uprooted and lines snapped during the recent rains following Cyclone Mandous, Tangedco received much appreciation for the prompt action in cutting power during heavy rains and winds and restoring power as soon as nature’s fury ends.